The start of a new year gives you the chance to make a fresh approach. One area you may consider is improving how you manage your intranet, digital workplace, collaboration tool or site.
Have you a clear strategy that is aligned with other business area or function strategies? Is it supported by a strong governance framework? Most importantly, do people have a consistently good experience?
I have found having these helps people to be more productive and effective. A consistently good overall experience helps achieve these benefits. People need this every time they go online. Whatever they want to do, they need to be able to rely on it. It needs to give them confidence that it will always meet their requirements.
This benefits their organisation too. People use it more frequently. They are confident they can easily find what they need. They know they can rely on the integrity of the information and applications. Most importantly, it will help them with their work. Organisations recognise it supports their business requirements. They are viewed as valuable, even business critical, in achieving their strategic goals.
How do you achieve this consistently good experience? Is it using a publishing technology? Is it the visual design? Is it the access people have? It may well be that some or all of these do contribute to this.
However, having a clear strategy aligned with your organisation’s strategy, supported by a strong governance framework definitely helps.
Based on 20 years experience, I have written for you ‘Digital success or digital failure?‘. It is a practical, experience-based approach to growing and managing a successful intranet, digital workplace, collaboration tool or site.
Every approach is based on my experience with many practical examples, strategic guidance and quick tips to help you plan or turnaround an unloved intranet, digital workplace, collaboration tool or site.
Buy a copy of my book and keep it by your side so you can refer to it whenever and wherever you need to!
