Why you should go to Intranatverk 2014

Are you going to one of the best conferences in Sweden for 2014?  I’m talking about Intranatverk 2014 of course!

Intranätverk is an intranet conference for those of you who want more than presentations.  You will help to create an engaging, fun and participating conference, where everyone can learn from each other.

Intranätverk 2014 takes place, 20-22 May, 2014 in Gothenburg, Sweden at Folkets Hus Konferens.

  • 20 May is swedish intranet day, all presentations in Swedish.
  • 21 May is the international intranet day and the presentations will be in English.
  • 22 May is the workshop day, with workshops by Tony Byrne and Martin White.

Intranätverk in numbers:

The delegates will be intranet managers, editors, architects, communication as well as digital managers and IT specialists from the business side.

The conference is arranged because there is a need to network, listen, learn and share knowledge amongst intranet professionals.  There is also a lack of really good intranet related conferences in Sweden, where you can learn and share experiences.

This conference is founded and organised by Kristian Norling.  Kristian has been working with intranets since 2001 (almost as long as me!) and over the years he has experienced and participated in a lot of great conferences.  This knowledge and experience, together with your knowledge and experience and that of all the participants and speakers, will make Intranätverk 2014 even better than in 2013.

Sadly I won’t be able to make it this year but last year at Intranetverk 2013 I had the privilege to:

  • participate as a delegate listening to other great speakers on subjects including intranets, mobile, and SharePoint 2013
  • present on the benefits of a digital workplace
  • help delegates with a governance workshop

It was a great conference and I am sure Intranätverk 2014 will be one you should not miss.

How to manage your intranet

After you have developed a clear intranet strategy as explained in my post ‘How to develop an intranet strategy‘ you then need to follow this with an implementation plan, publishing standards and a governance framework.

While every intranet is different there are some common factors that need to be considered so your intranet supports your business requirements:

  1. The size of your organisation will affect how you manage your intranet.  If it is based in one location and you know everyone by their first name then it is likely you can manage your intranet on your own.  If it has many thousands of people in many locations you will need a different approach and involve other people to help you manage your intranet.
  2. The type of organisation will affect how you manage your intranet.  Is it streamlined on administration, informal decision-making?  Or is it more formalised, committee driven, when making decisions on how publishing standards and intranet roles and responsibilities?
  3. The culture of your organisation will affect how you manage your intranet.  Is it a very top down, command and control, culture with feedback discouraged?  Or is it more open, democratic and consensual?  Whether it is either or a mix of both will influence your approach to managing your intranet.

My first-hand experience and from working with clients is that intranets can be managed well no matter what size, type or culture your organisation has.  It is how you approach this which is the critical success factor!

You can out more information on how to manage your intranet to help you.

How to collaborate while you are mobile

I am looking forward to participating at the World Class Mobile and Social- Enabled Enterprises event on 5 and 6 June in Frankfurt, Germany.

If you are thinking of coming to one of the best mobile events in 2014 please use this code WCMSSPEAKYOURLASTNAME in the special requirements section on the registration form.

I will be running a workshop on mobile collaboration.  I intend to cover how to can be worthwhile, making it easy, and gain the benefits of people collaborating while using their mobile device.

I will also be finding out more about the latest best practice case studies from Europe and North America and networking with the experts on mobile workplaces.

 

Chaotic or consistent: What is your intranet experience?

I recently wrote a guest post on how you can change a chaotic intranet experience into a more consistent and better experience.  I showed how a governance framework that has roles, responsibilities, and publishing standards that are implemented smartly can encourage people to use the tools and information more frequently and deeply with consistent design, features and structure.

You can read ‘Chaotic or consistent: What is your intranet experience?’ here.

How to develop a mobile strategy

Recently I posted on how to develop an intranet strategy and how to develop a digital workplace strategy.  One of the key factors either strategy must consider is the growing needs of people who use mobile devices to access information needed to help with their work.  I believe it is so important that it justifies its own strategy to help achieve the full benefits.

When developing a strategy for people who are mobile it is important you consider the following factors:

  1. Research with mobile workers what exactly their requirements are.  Don’t guess!  And don’t accept the experience is good enough just because the content or app can be accessed from mobile devices.
  2. Involve mobile workers in testing as you develop your intranet to make sure it will be a good experience for mobile devices before it is launched.  Don’t assume it will just be alright on the day.
  3. Be clear how many different operating systems your organisation can justify supporting.  While wanting to support the different operating systems for mobile devices it is stupid to aim to support every system.  A balance between IT costs and capabilities with mobile users’ needs to be agreed.
  4. Decide on your approach to responsive or device specific designs for mobile users.  Do you want/need to publish the same content in more than one place?  Is the management of one piece of content too heavy for all types of devices that need to access it?

There are some key principles which you can apply to help you create a mobile strategy for your organisation.  Find out more information on how to develop a mobile strategy.

How to develop a strategy for SharePoint

Recently I posted on how to develop an intranet strategy and how to develop a digital workplace strategy.  I now want to cover SharePoint because it is used by so many organisations.  I have covered in earlier post if SharePoint is good or bad and what organisations need to do to help decide if it is.

This post focuses on a strategy for using SharePoint.  Note it is NOT a SharePoint strategy!  This is a mistake organisations have made and it can have serious consequences.  A strategy for SharePoint needs to consider far more than just implementing technology:

  1. Be afraid, very afraid, of implementing SharePoint without a clear set of business requirements.  Make sure SharePoint is the best match for these requirements.
  2. Have clear priorities for what SharePoint needs to help with first.  Without these how will you know what can requirements can be met first or have the biggest impact on your organisation?
  3. Make sure you have a robust governance framework in place before you start using SharePoint.  You will need it!  I find it is the most common reason for causing problems.
  4. Make sure you also have a clear structure, an information architecture, that is logical and predictable for people using SharePoint to find what they need.
  5. Consider the culture and wider behaviour that exists across your organisation before you start using SharePoint.  They need to fit so the features can be used to their full benefit.

There are some key principles which you can apply to help you create a strategy for SharePoint to be good for your organisation.  Find out more information about how to develop a strategy for SharePoint.

How to develop a digital workplace strategy

Recently I posted on how to develop an intranet strategy and about Jane McConnell’s report ‘The Digital Workplace in the connected organisation‘.  So it is perhaps inevitable this post is about how you develop your strategy for a digital workplace.

A digital workplace strategy is different to an intranet strategy for the following reasons:

  1. A digital workplace is much wider than an intranet.  It may well have the intranet at its core but knowledge sharing and completing online processes are also covered by a digital workplace.
  2. A digital workplace will have a higher profile so more senior managers in your organisation will need and/or want to be involved as they can influence its direction.
  3. The impact of the digital workplace as a business tool will have a wider and sometime unforseen impact on the organisation and employees who use it.
  4. There will be more ‘sacred cows’ and ways people behave which they are very protective or defensive about which you will need to prepare good sound reasons for their removal or need to change.
  5. There will be a stronger expectation for you to justify and be able to show the benefits to the organisation for developing a digital workplace that you must include in your strategy.

There are some key principles which you need to include with your approach when creating a digital workplace strategy.  For more information read how to develop a digital workplace strategy.