Tag Archives: sharepoint

Secrets of a well managed SharePoint intranet presentation

Recently I had the privilege to speak at SharePoint Congress 2016 about the secrets of a well-managed SharePoint intranet.  Using my book ‘Digital success or digital disaster‘ as a reference I covered the need to have an effective strategy to set the right direction for your intranet.

You need a good governance framework to make sure you continue in the right direction.  It give the strong foundation to manage your intranet on a daily basis.

What became clear from my conversations with intranet professionals during the day is that governance has a higher priority now.  Each version of SharePoint is more complex and challenging to be managed effectively.  What was needed and how that can be implemented are big questions that people find difficult to answer completely.

My presentation can help answer some of these questions.  They can be found here along with other related presentations that may be helpful to you.

Book cover - Digital success or digital disastersIf you want more help on governance you can find out more detailed information and examples in ‘Digital success or digital disaster?‘.  Why not try the introductory chapter for free or contact me?

 

A roadmap for SharePoint governance

A ‘well-managed SharePoint intranet‘ is a phrase you rarely hear.  Why?  It is because SharePoint’s complexity can overwhelm you. What are the right steps to managing all the SharePoint features you need to use?

There are many publications on how well SharePoint can be managed, but few written by people with first-hand experience who achieved this. As the former BT Intranet manager, I implemented and managed a SharePoint intranet and, since leaving BT, help clients with their SharePoint challenges.

Using examples from my book ‘Digital Disaster or Digital Success‘ I will show you how the right strategy, governance framework and smart publishing standards give you a well-managed SharePoint intranet. I will help you avoid the most common mistakes people make. I will also show the benefits you gain from taking the right approach.

At SharePoint Congress 2016 on 22 September in Utrecht my keynote presentation ‘The secret of a SharePoint intranet‘ will cover what you need for a well-managed SharePoint intranet. After my keynote I will hold a breakout session to explain the next steps you need to take in ‘A roadmap for SharePoint governance’.

This session will explain how you take the right steps that help you to manage SharePoint permissions, roles and responsibilities, features like Master Pages, Content Types and SharePoint Designer. Developing a governance framework that covers all of these will help you discover the secret to a well-managed SharePoint intranet.

I hope to see you at SharePoint Congress 2016. It is a fantastic chance for you to find out more about SharePoint from some great speakers. If you can’t attend, then you can find out more about managing SharePoint intranets successfully from my book.

 

The secret of a well-managed SharePoint intranet

A ‘well-managed SharePoint intranet‘.  How often to see those words in the same sentence?  Not that often.  Why?  Because SharePoint’s complexity can overwhelm you when managing your intranet.

There are many publications on how well a SharePoint intranet can be designed and managed, but there are few written by people like me who has first-hand experience achieving this. As the former BT Intranet manager, I developed the strategy and implemented a SharePoint intranet and, since leaving BT, help many clients as the Intranet Pioneer with their SharePoint challenges.

I will show why one SharePoint intranet will succeed while others will fail. At Congres 2016 on 22 September in Utrecht my keynote presentation ‘The secret of a SharePoint intranet‘ will cover how you can have a well managed SharePoint intranet.

Using examples from my book ‘Digital Disaster or Digital Success‘ I will show you how the right strategy, governance framework and smart publishing standards give you a well-managed SharePoint intranet. I will help you avoid the most common mistakes people make. I will also show the benefits you gain from taking the right approach.

I hope to see you at Congres 2016. It is a fantastic chance for you to hear from great speakers covering the topics you want to find out more about. And there’s all that great networking!

If you can’t attend Congress 2016 then you can find out more about managing SharePoint successfully from my book. I plan to post my slides in October after the event takes place.

I wrote a book about governance: ‘Digital success or digital disaster?’

Book cover - Digital success or digital disastersWhen an intranet loses its usefulness over time, and people become disengaged and end up working around it rather than through it, I often find that the strategy and governance have been neglected.

Even a strong and appropriate strategy will founder if the governance isn’t in place to execute it.

I see governance as the foundation of a great intranet, and by ‘great’ I mean an intranet that is useful, useable, and supports the organisation’s goals and people’s needs.

I often blog about intranet governance, but my brand new book offers a lot more than I could ever drip-feed via short posts.  Writing a book has helped crystallise my thinking around governance, and delve deep into my past experience as an intranet manager, and as a consultant.

Take a look at my book now – it’s called ‘Digital success or digital disaster?’ and I mean for it to be relevant to intranets, collaboration, digital workplace and mobile workspace governance, while focussing on intranets.

I’m so pleased to have it published through Intranätverk, it’s been great to work with Kristian Norling and his team.  Seeing the final book on my tablet has made the months of writing all worth the effort.  I’m thrilled to be able to offer you my experience, guidance, and tips and hope you’ll consider my book a toolkit to better governance and a better intranet.

Please take a look at what the book offers you and your organisation – this is a ‘business book’ that should help organisations of every size, but I also hope it’s of interest to individual practitioners and ‘lone intranet managers’. I think this book can support you.

* Digital success or digital disaster? – Book available now.

* Follow me on Twitter – let me know what you think!

For new intranets it is day 100, not day 1, that is important

With every intranet I have helped to create, encouraging people to be more effective and improve their productivity, two things have been at the forefront of my mind.  You need to:

  1. Be clear who is responsible for the content, design and structure of it.
  2. Have a governance framework that supports stakeholders, partners and publishers.

While it is vital you have a big impact when you launch a new intranet, it is not just about creating a great design on day 1.  It is the ongoing need to appeal to people to continue using it.  Content and applications that people need are, of course, helpful but having good governance is the only way to make sure the benefits of day 1 continue consistently through to day 100 and onwards during the lifetime of your intranet.

After nearly 20 years working with intranets, I appreciate how important it is to have a governance framework that:

  1. Keeps your strategy moving in the right direction
  2. Sets out who is responsible for managing it
  3. Matches publishing standards with business requirements
  4. Supports content owners and editors

These can be the crucial factors that help your new intranet.  Quicker adoption, increased usage and higher satisfaction are all achieveable if you take the right approach with governance.

I find these factors encourage people using your intranet to be more effective and improve their productivity, bringing greater benefits to your organisation.  It helps your stakeholders to see how your intranet can be a critical business tool that supports their key priorities!

It’s time for a change

I have been fortunate to work with and view many sites, intranets, digital workplaces, mobile and collaborative spaces since 1996.  Many technology features and fads aimed at helping people have a good experience have come and gone. However, throughout this time, having a clear strategy with good governance to support your intranet, has consistently been shown to help meet your organisation’s key priorities and add measurable value.

Your strategy sets the direction you need to move in with a clear scope and set of aims to be achieved, aligned with other related strategies and overall strategy for your organisation.

Your governance framework helps your strategy continue in the right direction.  It will show how you manage everything and how everyone can work together. It will cover scope, purpose, roles and responsibilities, publishing standards and support, and resources needed.

The main reason for a strategy and governance framework is the benefits to be gained from applying it well. The time and effort are the same but the impact can vary so you don’t always achieve a consistently good experience.

Measuring all the benefits and showing the value to your organisation of a critical business tool will improve your credibility and help to justify future investment.

With that in mind I have re-designed my site to focus on Strategy; Governance; and Measuring Value.

Please contact me if you want to find out more.

Are you moving to the Cloud?

I recently posted about the challenges organisations face as they move from having online content and tools hosted firmly on their estate to renting space in the cloud.

I believe the way forward is to have a governance framework and information architecture with the same scope to avoid gaps in content being managed or not being found.  Both need to be in harmony and included in any digital strategy.

If you want to join the live breakfast talk in Gothenburg, or online seminar and final panel discussion and Q&A using G+ Hangout, it is on 20 November 8.00AM – 10AM Central European Time.

You can also read these posts about how to move to the Cloud:

  1. Wagon Trains to the Cloud: The most common challenges you are likely to face and how you may overcome these
  2. Pace-Layering the Building Blocks in the Cloud: How Office 365 and SharePoint can play a part in moving to the Cloud
  3. Housekeeping rules within the Habitat: How they can help join up your organisation online using their collaboration tools and features
  4. The Curator – how to cultivate the habitat: Engagement and how sorting and categorisation of artifacts form the curation and cultivation process
  5. Content Governance – life cycle and reach: Governance and how content should be managed in the Cloud