A ‘well-managed SharePoint intranet‘ is a phrase you rarely hear. Why? It is because SharePoint’s complexity can overwhelm you. What are the right steps to managing all the SharePoint features you need to use?
There are many publications on how well SharePoint can be managed, but few written by people with first-hand experience who achieved this. As the former BT Intranet manager, I implemented and managed a SharePoint intranet and, since leaving BT, help clients with their SharePoint challenges.
Using examples from my book ‘Digital Disaster or Digital Success‘ I will show you how the right strategy, governance framework and smart publishing standards give you a well-managed SharePoint intranet. I will help you avoid the most common mistakes people make. I will also show the benefits you gain from taking the right approach.
At SharePoint Congress 2016 on 22 September in Utrecht my keynote presentation ‘The secret of a SharePoint intranet‘ will cover what you need for a well-managed SharePoint intranet. After my keynote I will hold a breakout session to explain the next steps you need to take in ‘A roadmap for SharePoint governance’.
This session will explain how you take the right steps that help you to manage SharePoint permissions, roles and responsibilities, features like Master Pages, Content Types and SharePoint Designer. Developing a governance framework that covers all of these will help you discover the secret to a well-managed SharePoint intranet.
I hope to see you at SharePoint Congress 2016. It is a fantastic chance for you to find out more about SharePoint from some great speakers. If you can’t attend, then you can find out more about managing SharePoint intranets successfully from my book.
Posted in best practice, content management, digital success or digital disaster, governance, intranet, mybook, SharePoint, standards
Tagged benefit, best practice, content, Digital success or digital disaster, governance, intranet, publishing, sharepoint, standards
I recently posted about the challenges organisations face as they move from having online content and tools hosted firmly on their estate to renting space in the cloud.
I believe the way forward is to have a governance framework and information architecture with the same scope to avoid gaps in content being managed or not being found. Both need to be in harmony and included in any digital strategy.
If you want to join the live breakfast talk in Gothenburg, or online seminar and final panel discussion and Q&A using G+ Hangout, it is on 20 November 8.00AM – 10AM Central European Time.
You can also read these posts about how to move to the Cloud:
- Wagon Trains to the Cloud: The most common challenges you are likely to face and how you may overcome these
- Pace-Layering the Building Blocks in the Cloud: How Office 365 and SharePoint can play a part in moving to the Cloud
- Housekeeping rules within the Habitat: How they can help join up your organisation online using their collaboration tools and features
- The Curator – how to cultivate the habitat: Engagement and how sorting and categorisation of artifacts form the curation and cultivation process
- Content Governance – life cycle and reach: Governance and how content should be managed in the Cloud
Posted in content management, digital workplace, engagement, governance, intranet, Office 365, plan, search, SharePoint, standards, strategy
Tagged digital workplace, engagement, governance, intranet, office 365, plan, search, sharepoint, strategy, usability standards
I was asked by Fredric Landqvist, my good friend and Information Architecture genius, to contribute to a series of posts on the challenges organisations face as they move from having online content and tools hosted firmly on their estate to renting space in the cloud.
We believe the way forward is to have a governance framework and information architecture with the same scope to avoid gaps in content being managed or not being found. Both need to be in harmony and included in any digital strategy.
We will help you to consider the options and guide on the following steps:
- Strategy: Goals you are aiming for
- Plan: Moving content to the cloud
- Information Architecture: Structuring your content
- Governance Framework: Managing your content
You can also join our live breakfast talk in Gothenburg, or online seminar and final panel discussion and Q&A using G+ Hangout, the 20th November 8.00AM – 10AM Central European Time
I hope you enjoy reading them as much as I enjoyed contributing to them. 🙂
Posted in content management, digital workplace, governance, intranet, SharePoint, standards, strategy
Tagged content, digital workplace, governance, intranet, office 365, sharepoint, standards, strategy
I recently posted on how you create a strategy that helps you to implement SharePoint successfully. I then posted on how you to develop the right level of governance to manage SharePoint well. But how do you gain the full benefits that SharePoint offers? And how should you be measure it?
There are three areas you should prioritise:
- Productivity improvements: time saved solving problems using SharePoint instead of meeting in person to do this. There are the costs of travelling avoided too.
- Savings in hardware, support costs and licences from moving content and tools on existing technology to SharePoint.
- Business intelligence can lead to opportunities to increase revenue through quicker responses to sales leads and customer service problems.
You may have other areas. The key is to understand what business benefits you could gain from using SharePoint.
My first-hand experience at BT and from working with clients is that you benefit from using SharePoint. It is your approach which is critical!
You can out more information on how to measure the full value of SharePoint to help you
Posted in benefit, best practice, content management, intranet, SharePoint, SharePoint 2010, value
Tagged benefit, best practice, digital workplace, intranet, sharepoint, sharepoint 2010, value
I have written many blog posts on SharePoint based on my first-hand experience from developing strategies through to the full implementation of features such as TeamSites, MyProfile, etc.
One of the most common requests I get from clients is “How is the best way to manage their intranet while using SharePoint?” This question is asked because SharePoint is a ‘big beast’ and needs a more rigorous and broad governance framework that is good enough for the challenge.
Your approach needs to consider:
- Restricting use: stopping some features from being used e.g. SharePoint Designer
- Encouraging best practice: making sure guidance and training are available
- Preventing problems: checking content before it is published
Each of these approaches can support your governance strategy for
SharePoint. The key is to understand what you need to use SharePoint for most of all.
My first-hand experience at BT and from working with clients is that well planned and managed governance is good enough to gain the benefits from using SharePoint. It is how you approach this which is the critical success factor!
You can out more information on how to build good SharePoint governance to help you.
Posted in benchmark, best practice, content management, digital workplace, governance, intranet, plan, publishing, SharePoint, SharePoint 2010, standards
Tagged benchmark, best practice, bt intranet, content, digital workplace, governance, intranet, plan, publishing, sharepoint 2010, usability standards
After you have developed a clear intranet strategy as explained in my post ‘How to develop an intranet strategy‘ you then need to follow this with an implementation plan, publishing standards and a governance framework.
While every intranet is different there are some common factors that need to be considered so your intranet supports your business requirements:
- The size of your organisation will affect how you manage your intranet. If it is based in one location and you know everyone by their first name then it is likely you can manage your intranet on your own. If it has many thousands of people in many locations you will need a different approach and involve other people to help you manage your intranet.
- The type of organisation will affect how you manage your intranet. Is it streamlined on administration, informal decision-making? Or is it more formalised, committee driven, when making decisions on how publishing standards and intranet roles and responsibilities?
- The culture of your organisation will affect how you manage your intranet. Is it a very top down, command and control, culture with feedback discouraged? Or is it more open, democratic and consensual? Whether it is either or a mix of both will influence your approach to managing your intranet.
My first-hand experience and from working with clients is that intranets can be managed well no matter what size, type or culture your organisation has. It is how you approach this which is the critical success factor!
You can out more information on how to manage your intranet to help you.
Posted in best practice, content management, governance, help, intranet, plan, publishing, standards, strategy, training, value
Tagged best practice, content, governance, help, intranet, plan, publishing, standards, strategy, usability standards, value