I had another call with Oracle to build on their initial response to my first call and my recent meeting with Oracle about my UCM improvements wish list. This focused on the usability issues BT has with Oracle UCM version 10GR3.
They have attempted to address the issues we have raised. There are changes with 10GR4 and 11GR which Oracle claim will improve the usability of UCM. However I’m not sure whether BT can justify the resources required to use UCM ‘well enough’ to gain these benefits.
I really want UCM to have simpler, fewer, features that mean user with little or no technical skills can easily use it for publishing content. Oracle’s focus is also on improving usability but for the highly skilled technical minded people not the majority of users.
I’m not the only one with issues. Look at the SWOT analysis on UCM the University of Minnesota carried out.
So, Oracle are making improvements. Oracle have offered to pick up the outstanding issues not fixed by releases already completed with BT later in October.
So, continue to let me know of the issues you have that I can raise on your behalf by commenting, tweeting or emailing me.