This is the first in a series of posts showing examples of the benefits and savings organisations have gained by shifting work to a digital workplace. It draws on my previous posts on how you need to plan your strategy, governance, and management of content, tools, and services for a digital workplace. This is essential when transforming your intranet into a digital workplace.
I will be using examples from the Digital Workplace Group’s report ‘What is the financial value of investing in digital working?‘ that show what can be achieved if your organisation can take the right approach. My first example is how improved productivity can lead to huge savings in your time working and show on your organisation’s financial bottom line.
How to make the savings
I have posted on what you need to do to make productivity savings:
- Usability: clearly labelled content that’s easy to find
- IT capability: right tools to make best use of digital workplace
- Security: confidence in privacy of sensitive content
- Involvement: contribute to plans, make your needs known
What can be achieved
Organisations that have implemented these successfully have found:
- Improved productivity is the benefit that will have the most impact with senior management
- Work that happens in traditional offices is often inefficient
- Employee engagement is stronger with flexible working
- Engaged employees work harder and better
- Increased productivity through people working half the week from home
- Flexible work programmes improve productivity
- Investment is needed to increase productivity through new ways of working programmes
- BT now has 15,000 homeworkers out of 92,000 people who are 20% more productive (I know! I have been a homeworker for many years)
- Microsoft improved productivity by 28 minutes per person per day ($86m) through use of unified communications technology
- UPS homeworkers increased productivity by 17% and job satisfaction by 86%
There are more examples and details in ‘What is the financial value of investing in digital working‘. My next post in this series will cover declines in absenteeism.