For each approach it is the conflict between minimising the impact on performance of the business with the extra cost of contractors while retaining the knowledge and experience of using SharePoint 2010. There isn’t just one answer and it can be a difficult choice to get right.
Using contractors to rebuild
My last approach covers your organisation hiring external contractors with SharePoint 2010 knowledge and expertise to rebuild your content. Contractors should be able to rebuild all types of content, whether simple or complex, without need for training.
It minimises the involvement of your content editors with rebuilding of content to focus on their business activities. It gives you flexibility on when you train your content editors to be able to update and create content, either during or after the rebuild has been completed.
You can also start your rebuild at short notice providing your contractors are available.
Your organisation can save the costs and effort of training content editors before the rebuild until much later. The impact on operational performance is minimised.
All your content is rebuilt by contractors skilled in SharePoint 2010. You may use some of the contractors on a permanent basis to re-train your content editors and to continue offering expert advice and guidance. Your contractors can be your ‘Super Users’.
You have the flexibility to increase or reduce the time taken to rebuild all your content by hiring more or less contractors.
Hiring external contractors with SharePoint 2010 experience will increase the costs of your organisation’s rebuild. Your content editors will not be so easily able to develop their knowledge by not rebuilding their content and learning from this experience.
It may be difficult to hire the right number of contractors with the skills and experience for the funding you have or within your timeframe.
Contractors have to learn the context and background to why content is published in the way chosen by your organisation. Your editors may save time not rebuilding their content but they will still need to explain what is needed to be done and why to contractors as well as checking and auditing what has been rebuilt before it can be published.
By assessing each of these approaches you can help to choose which will best suit what your organisation needs. You can factor in funding, timescales, editors’ skills and experience, when deciding what to do.
I have been directly involved in several SharePoint 2010 content rebuilds. If you need any more help please contact me.