The way people do their work is shifting from a physical workplace to a digital workplace. This gives organisations an enormous opportunity to change their business model and create competitive advantage by deciding early how to take advantage of the digital workplace.
From my own experiences and knowledge I can see the risks if organisations delay and or make the wrong decisions. I have blogged about this in the past and how it affects engaged people are in their organisation, how effective collaboration will be and whether tools like SharePoint 2010 will help.
I have just read a great whitepaper written by Stephan Schillerwein on ‘The Digital Workplace: Redefining Productivity in the Information Age’ which offers a business perspective on the future of information and knowledge-based work practices and technologies in organisations.
Stephan says “Today, information-related work constitutes the number one activity for any organization – both from a quantitative as well as from a qualitative perspective. And despite decades of investment in information technology, information and information work is still badly managed and a source of unparalleled waste in employee productivity.
The Internet has reshaped industries, changed the way business is done and affected all areas of our lives. If the Internet were an industry sector, its weight on GDP would be larger than any of the industries of mining, utilities, agriculture, communication or education.
The same cannot be said for internal systems and practices in dealing with information, like for example intranets and the many other information management tools that exist in enterprises today. Their impact on organizations is in no way comparable to that of the Internet and the impact it has had on all aspects of human life and activity.
It therefore seems fair to say, that while mankind, as such, has definitely moved into the information age, organizations have done so only in very limited ways. This impacts productivity and performance in major ways and to a significant extent – even if not always visible to our eyes which typically still evaluate information-based work using the bygone standards of industrial age business orthodoxies.”
Anyone who has an interest in the digital workplace, engagement, search and collaboration will find this worth reading.