Next week I will go to Oracle’s Customer Advisory Council. This is a meeting between Oracle and as many of their top 10 customers who can attend. BT comes into that category so I’ll meet Oracle.
The aim of the council is to cover the user experience and how future versions of software being released will improve it. It should also cover concerns like I have about the usability of their applications and making things easier to use.
So, this meeting won’t just be about the current or next release of Oracle UCM and how it meets BT’s needs but cover other applications.
I believe I will be shown the next releases to comment upon and suggest how their future plans could improve the user experience. I really would like Oracle to seriously consider working to some agreed usability standards.
So, this is your chance to help me by leaving a comment on this post or email me by next Tuesday 17:00 GMT (meeting is Wednesday and Thursday) on any usability issue you have that I can raise on your behalf.
I expect it to be a valuable and constructive meeting. I hope to update you afterwards with the progress made. I try to be optimistic!