Oracle UCM or WordPress or Confluence for BT?

Over the last few months I’ve been involved with testing different publishing tools to replace what we currently use for intranet content.  This is for what we call formal, verified, content rather than collaborative, user generated content.

Using a set of user stories to explain business and users needs I could consistently assess each tool and compare with more confidence.

Now I’ve completed the testing I think:

For larger sites Oracle UCM could be a better choice than Confluence.  It may be more complex but it has powerful site-wide control features.  For smaller sites Oracle has said the set up and publisher training overheads require too much effort for the benefit to be gained.

For smaller sites WordPress could be a better choice than Confluence for its ease of use and rapid deployment advantages.  WordPress has limited site-wide control features but these are less likely to be required on smaller sites.  I feel WordPress’ more straightforward template control ability can overcome these. 

I think Confluence is a good collaborative tool but maybe not the ideal choice for publishing formal content.

I’ve used some criteria for the size of a site.  If any site meets the 5 points below then I believe it is more suited for WordPress.  If it doesn’t then I think it is more suited for Oracle UCM:

  1. One site owner and ten or less publishers.
  2. Usage below 1 million views per month
  3. Would benefit from the use of RSS (incoming and outgoing)
  4. Initially below 200 pages until I see how the templates cope, then and I might increase this.
  5. Does not have complex requirements for third party access

I need to agree this with my colleagues in BT.  It may be the recommendations are not affordable with the current economic climate.  There are technical or security reasons for choosing a different solution.

Whatever happens, I’m sure BT will continue to use Confluence for collaborative content.

6 responses to “Oracle UCM or WordPress or Confluence for BT?

  1. Looks very good to me. I use WordPress extensively for my microsites (that’s .com) and find the self-hosted stuff useful too.

    RSS is the key thing for these – it just works.

    It’s also a heck of a lot easier to use than Confluence for a newbie – and getting folk working collaboratively on Confluence is a mindset shift. I recall a colleague being aghast as they broken the document. They hadn’t realised they could revert to the previous version.

    Why am I not surprised by
    “Oracle has said the set up and publisher training overheads require too much effort for the benefit to be gained.”

  2. Lets face it anything has to be an improvement, but i’m concerned when you use complex, how will this be to the end user? PS, why didn’t i get to play with this stuff!!

    • Alan,

      Complex only refers to the management and publishing of the site. Users will just see a well designed template with content to use.

      It was a very select group who tested it. You’ll just have to be even nicer to me! 😉


  3. I have a number (>10) sites i have setup / suport for people using wordpress as a CMS. Including one my son (13 yr old) has setup for a history project.

    As Steve Ellwood said it just works..

    Have you seen the Atahualpa theme from it is not a theme per-se, but a theme framework, which gives you a large number of style / look twiddles from inside the admin UI.

  4. Pingback: The future for BT’s intranet? « Mark Morrell

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