When I posted last week that ‘all intranet content is not the same’ I promised to post about how BT educates its intranet publishing community to have a common awareness and understanding of the importance of our publishing standards.
All publishers of formal content in BT must do the basic training courses before they can publish formal content on our intranet. Each course takes about 30 minutes to complete on-line and should be repeated every two years.
These courses cover our publishing standards such as accessibility, usability, information management, etc. You need to pass each course – just doing them isn’t enough – with an 80% pass mark.
Publishers who do not use a content management system, plus service owners and template designers, also have to do the advanced training courses. These cover how standards need to be embedded in their site design.
Content management system publishers use templates which have these features built into them before use such as global navigation bar and meet AA accessibility standards.
All publishers of formal content need to do a one-off training course for the content management system you are using (e.g. Obtree, Teamsite).