Well, no replies to my first posting but I’ll persevere for a few more posts…….
Now we’ve decided to categorise content into different types for our intranet, the challenge is to help users find the information easily, identify the different types and be able to use it appropriately.
We’re going to use Endeca. It ticks all our boxes with a nice, easy user interface. It can aggregate the content from all the different places the content is kept and – the real plus for me! – show it on one screen in relevancy order. We should be able to suggest to users where other related content can also be found they may not be aware of. A bit like when Amazon suggests other buys for you to think about that others chose like you.
What I would really like to know is has anything like this been done anywhere already? If so, how did it go? What should/shouldn’t I be doing now?
Am I the first?!