‘Must have’ digital workplace principlesJuly 4, 2011 at 8:42 am | Posted in collaboration, digital workplace, governance, intranet, social media, strategy, value | 11 Comments
Tags: best practice, digital workplace, engagement, governance, intranet, strategy
In my last post ‘Create a brilliant digital workplace with me’ I showed how I can help you and your organisation to adopt ‘must have’ principles for a digital workplace that brings the maximum benefits.
To have a successful digital workplace (which I define as ‘work is what you do, not where you go to’) it is vital organisations have the right strategy, culture, environment and infrastructure to exploit the benefits fully. It needs to become the natural way of working so everyone is more effective and productive and your organisation more efficient and successful. Digital workplace is a phrase that is becoming more frequently used (Digital workplace book – Paul Miller) for intranets that are developing beyond a traditional communications tool. For me a digital workplace can include:
- people working from any location (or mobile) rather than their office workstation.
- IT infrastructure providing the same or similar experience wherever somone uses the digital workplace
- people being able to collaborate, search, complete tasks as well as read the latest news
- people choosing how to do ‘things’ – RSS, mobile, etc. – that help them
- the organisation measuring the benefits and encouraging people to use the digital workplace
My ‘must have’ principles for a great digital workplace include:
- Strategy: it is vital that your digital workplace strategy is aligned with your organisation’s overall strategy. There is no point planning to invest time and resources to move in one direction if your organisation is going in the opposite way.
- Engagement: this is needed at two levels. Firstly with stakeholders you need to endorse your strategy. Secondly with early adopters who will embrace enthusiastically and spread the word.
- Governance: a consistent, relevant and appropriate level is needed that minimises risks and enables the maximum benefits to be achieved.
- HR policies: policies need to encourage people to change their way of working that also benefits the organisation.
- IT infrastructure: people need to be confident they can use what they need for their work when they need to – simple!
I will cover each of these digital workplace principles in more detail in my next few posts.
Do you agree with these principles? Have I missed any?
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