How to encourage SharePoint 2010 best practice

January 18, 2011 at 9:51 am | Posted in best practice, governance, intranet, publishing, SharePoint 2010, strategy | 9 Comments
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In my last two posts I have covered how ‘SharePoint 2010 governance strategy in action’ has to be very different to other publishing or collaborative tools and the ‘Strategic benefits and drawbacks of SharePoint 2010′ of restricting use.

I will now cover the benefits and drawbacks of encouraging best practice of key SP2010 features such as SP Designer and site administration rights.

Benefits

  1. You inform people of all the benefits to be gained.
  2. You train people to use the right tools.
  3. You design a registration process to direct people to the right tools.
  4. You point them to guidance on how to follow best practice.
  5. You encourage innovation by giving them freedom of use.

Drawbacks

  1. You can’t prevent people using different tools to those you recommend.
  2. You risk confusing people using content unsure of its integrity.
  3. You can’t prevent people ignoring best practice when publishing.
  4. You may make it difficult for people to share knowledge effectively.
  5. Your governance model may be ineffective and need improving.

Getting the balance right between encouraging best practice and having some governance to deter behaviour which can destroy the value from using SP2010.

Again, I’d really like to hear about firsthand experiences dealing with these points/decisions and what tradeoffs you had to make.  More about how to prevent problems happening in the first place in my next post.

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  1. [...] Mark Morrell An insight into how intranets are managed « How to encourage SharePoint 2010 best practice [...]

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    This article has been submitted to IntranetLounge, a website with a collection of links to the best articles about intranets…

  3. [...] 2010 governance strategy and the benefits and drawbacks of focusing on restricting use, encouraging best practice and preventing [...]

  4. [...] have been heavily involved in the strategy, plans and implementation of SP2010 over the past 12 months.  It is the biggest change to BT’s intranet since [...]

  5. [...] can help speed up how quickly a business problem can be [...]

  6. [...] can do lots of things well, or not so well.  That’s mainly down to how you implement, manage and use [...]

  7. [...] of SharePoint 2010 depends greatly on having a strategy, stakeholder buy-in, plans that cover best practice and how the features are used.  But probably one of most important things often overlooked is the [...]

  8. [...] with these points/decisions and what tradeoffs you had to make.  More about how to encourage best practice in my next post. LD_AddCustomAttr("AdOpt", "1"); LD_AddCustomAttr("Origin", "other"); [...]

  9. It might also be interesting to check out the following TechNet Wiki page containing an overview of resources about SharePoint 2010 best practices: http://social.technet.microsoft.com/wiki/contents/articles/8666.sharepoint-2010-best-practices-en-us.aspx


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