Is your intranet breaking the law?February 10, 2010 at 10:42 am | Posted in application, best practice, governance, intranet, publishing, standards, usability, user testing, web accessibility | 6 Comments
Tags: accessibility, applications, best practice, bt intranet, content, publishing, standards, value
My intranet could be breaking the law! Why? What? How?
Well if you have information or applications that is not accessible to everyone then you could be. Everyone, whether they have any impairment or not, need to have the same experience when using any intranet information or applications.
In BT we aim to achieve WCAG 2.0 standard. This is above the likely legal requirement for UK DDA 1995 and, more importantly, sets best practice for all users of BT’s intranet so they have a good experience whatever they use, whether they are impaired or not.
How are we doing this? Well, apart from my last post on how to use it as a lever for wider improvements, BT:
- Prevents web accessibility errors by training, clauses in contracts to buy web services, standards embedded in content templates
- Identifies and corrects web accessibility errors using an automated checker tool
- Guides users on how to use your browser, computer more accessibly.
Follow the right approach and you won’t get a nasty surprise. It only takes one discriminated user and you could have a really big problem to solve.
Prevention is much, much, cheaper and better than curing a problem like this.