Here’s another example the Intranet Benchmarking Forum identifed as best practice when benchmarking BT’s intranet. You can find the first example of best practice here.
The latest example covers how people in BT use HR processes for managing their teams and their own information.
If a person wants to book and complete a training course or change their own details – change of address, status, name, bank details, etc – they will use an online HR process to do this.
If a manager needs to report a person in their team sick, complete their performance review or their training is completed for follow up, they will also use an online HR process to do this.